Kasih Co-op FAQ Customer Help

Yes. We're headquartered in Manhattan Beach, California, with showrooms in Los Angeles, and every order ships from the US.

By purchasing from Kasih Co-op, you're directly supporting Indonesian artisans and their communities. We've been a verified Fair Trade Federation member since April 2026. The Fair Trade Federation screened our wages, working conditions, and business practices against its nine fair trade principles, and reviews us every year. We also uphold that commitment through our Nest fair-trade workshop partnerships. See How We Work.

Absolutely! Visit this blog post for a deep dive into the art of batik. To learn how to tell real batik from a printed copy, read Real Batik vs. Printed: 7 Ways to Tell. For more, visit our blog.

No. Batik is a wax-resist technique: hot wax is stamped or hand-drawn onto cotton, the cloth is dyed, and the waxed areas stay undyed. Tie-dye resists dye by tying or folding the fabric, so its patterns are loose and organic. Block printing presses ink onto fabric with carved wooden blocks and is most associated with India. All three are artisan crafts. Kasih Co-op specializes in authentic Indonesian batik, and our bandanas and scarves are genuine, hand-dyed batik.

You can read verified customer reviews on our reviews page, and independent reviews on our Google Business Profile and our Shop app storefront.

Yes. Kasih Co-op is a small, woman-owned business in Manhattan Beach, California, working with Indonesian artisans since 2012. We're a verified Fair Trade Federation member, have over 2,000 verified customer reviews, and ship every order from California within 2 business days. Read more in Is Kasih Co-op a Legit Company?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Amazon Pay. Checkout is processed securely by Shopify.

Our bandanas are made in small hand-dyed batches, so some designs come back in new batches and others are one-time runs. Check our New & Restocked collection, or message us about a specific design.

Yes. Kasih Co-op is a verified Fair Trade Federation member (see our listing among FTF Verified Members on Faire), accepted in April 2026 after a screening against all nine fair trade principles, and reviewed every year. We're also verified by People + Planet First. See exactly how we set prices, pay artisans and plan orders on our How We Work page, and the standards every supplier and artisan partner must meet in our Code of Conduct.

Fair Trade Certified labels certify specific products, often commodities like coffee. The Fair Trade Federation verifies the whole business: how we choose partners, pay, plan orders and treat artisans. For handmade goods, business-level verification is the standard.

Family-run batik workshops in Cirebon (West Java) and Yogyakarta, most led by women. Workshop owners hire artisans from their own neighborhoods. Over 80% of our artisan partner businesses are women-owned. Meet our batik master artisans.

We pay workshops per piece, and our piece rates work out to more than the regional minimum wage for every hour of work. Each workshop quotes a price for every design, and we agree it together before work starts. Read more in How We Pay Our Batik Artisans.

Newer partners are paid in full before goods ship. Long-term partners are paid within one business week of delivery. A 30–50% advance is available whenever a workshop asks.

No. No one under 18 works on our products, and we've shared that expectation with every workshop.

Most of our batik uses synthetic dyes, which we track and log. Our natural-dye line uses plant-based pigments, and we're expanding it. Look for "natural dye" or "botanically dyed" in the product title. Read more in Natural vs Synthetic Dyes in Batik.

Yes. We ask before sharing any artisan's name, photo or story, and explain how it will be used.

Bandanas: our standard 21"–23" bandanas are best for headbands, ponytail ties, neckerchiefs and dogs. Our Large 39" bandanas are best for full head wraps, turbans, wild rags and shawls, including over long, thick, curly or braided hair. A 27" size is coming soon: the in-between size for thick, curly or long hair, or a bigger head, when you want a secure knot without the bulk of a 39". See our bandana size chart for exact measurements by head and hair.

Scarves: most are 71" x 21" (some 63" x 21"), long enough for a neck scarf or head wrap.

Robes and caftans: most are one size and fit XS to 2XL. Exact measurements are on each product page.

We completely get it, we change our minds too! Please reach out to us through our contact us button below. Orders can be cancelled if they have not been shipped out. Orders ship within 2 business days.

Absolutely! We offer custom designs and bulk orders for events, businesses, or special occasions. Please contact us for inquiries and pricing.

Yes, we partner with retailers around the world. If you're interested in carrying our bandanas in your store, visit our wholesale page.

Yes! We offer beautiful eco-friendly gift wrapping with Indonesian-inspired touches. Simply add this gift wrap product during checkout.

Under $30, a standard hand-dyed batik bandana ($23–$27). Under $50, a 39" large bandana ($46), a batik scarf ($47), or two standard bandanas. For a splurge, a fully hand-drawn batik tulis bandana ($48–$65). Add gift wrap for $5, and orders over $50 ship free in the US. See our fair trade gift guide.

Beyond kasihcoop.com, we’re carried in 300+ boutiques and museum gift stores across the US, UK, Canada, Europe, and Japan, including Nordstrom and the Nelson-Atkins Museum Store. Don’t see us in a shop near you? Reach out through our Contact Us page and we’re happy to help you find your closest retail partner.

We recommend washing on a delicate cycle (or by hand) with a mild detergent, then air-drying to keep the hand-dyed colors and soft cotton feel looking their best. Avoid bleach and high heat, which can affect the batik dye over time.

Soft. Our bandanas are 100% cotton, sun-dried and pre-washed during the batik process, and the pattern is dyed into the fabric rather than printed on top, so there's no stiff ink layer. They get softer with every wash. Read more in Soft Cotton Bandanas That Aren't Stiff.

Yes. Our bandanas are original Indonesian batik designs, from classical motifs like kawung and truntum to florals, butterflies and modern geometrics. Customer favorites include Black Mirage, Blue Roses, Azure Butterflies and Citrus Noir.

Every piece is designed in the US and hand-made by artisan partners across Java, Bali, Sulawesi, and Jakarta, Indonesia. We work with 18 artisan partnerships, over 80% of which are women-owned businesses, including batik fabric producers, seamstresses, quilt makers, and ikat weavers.

A little extra dye may release in the first few washes, especially in reds and blacks. That’s normal for real wax-and-dye batik, and a sign your piece isn’t printed. Wash it on its own in cold water the first few times, and dry it in the shade to keep the colors rich.

Because each piece is hand-dyed and hand-cut using traditional batik methods, you may notice slight variations in shape or size from piece to piece — it won't always be a perfectly even square. This is a natural part of the handmade process, not a flaw, and it's part of what makes every Kasih Co-op piece one-of-a-kind.

Yes — we recommend ironing on a low, cotton-safe heat setting.

Our regular 21" and 23" bandanas are sized for classic bandana styling, while the Large 39" gives you more fabric to work with — great for a neck scarf, head covering, or even a light throw. A 27" size is coming soon: the in-between size for thick, curly or long hair, or a bigger head, when you want a secure knot without the bulk of a 39".

Choose our Large 39" bandana. It covers long, thick, curly or braided hair with room to wrap and tuck, and ties comfortably on a bigger head. A 27" in-between size, for a secure knot without the bulk of a 39", is coming soon. See our bandana size chart.

A bandana is easier for quick, secure ties like headbands and ponytail wraps, and a 39" bandana covers your whole head. A long scarf (about 71" x 21") gives you more fabric to wrap, twist and drape. Both are 100% cotton, which grips and breathes better than silk for everyday wear. Read Bandana vs. Scarf for Hair.

Turn it over. Real wax-resist batik has rich color on both sides, while printed imitations are paler on the back. You may also see fine hairline crackle lines from the wax, small color variations, slightly uneven edges, and a faint natural wax scent when it's new, which are all signs of handmade batik. See 7 Ways to Tell Real Batik From Printed.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. We ship most orders using USPS, UPS and FedEx.

Yes, we ship to Australia, Canada, Hong Kong SAR, Japan, New Zealand, Norway, Singapore, South Korea, Switzerland, Taiwan, the United Arab Emirates, and the United Kingdom. Shipping costs are added at checkout, and any duties or customs fees are the buyer’s responsibility.

We ship all orders from Manhattan Beach, California. Orders ship within 2 business days. Delivery times depend on your location:

• USPS Ground Advantage: 4–8 business days
• USPS Priority Mail: 2–5 business days.
• International: 2–4 weeks

For more details, visit our Shipping policy page.

We accept returns within 30 days of delivery on all items except face masks. Returns within the contiguous US are free, and original shipping charges are not refunded. Visit our Shipping & Return page for details.