Shipping & Return – Kasih Co-op

Shipping & Return

SHIPPING

We offer free shipping within contiguous United States.

  • We fulfill and ship out products from California within 3 business days. Most products are shipped out within 1 business day.
  • Products less than 2 pounds in weight are shipped through either USPS First Class Mail/Package (Standard rate 3 to 7 business days) or USPS Priority Mail (Priority rate 2 to 6 business days). USPS First Class Mail and Priority Mail are seeing a delay in delivering packages due to COVID-19.
  • All orders over $30 will ship with tracking code. Order under $30 will ship without tracking code but you can choose to upgrade the shipping to have tracking code.
  • Products more than 2 pounds in weight will ship using UPS ground that will get to you in 2 to 7 business days.

    RETURNS, EXCHANGES ,AND CANCELLATIONS

    We gladly accept returns, exchanges, and cancellations on all products, except for face masks. No returns/ exchanges for face masks.

    For returns, exchanges and cancellations:

    Contact us at info@kasihcoop.com within: 3 days of delivery

    Ship items back within: 7 days of delivery

    Request a cancellation: before item has shipped

     

    Conditions of return on all products except face mask:
    Free return within contiguous USA.  Return will be processed to the same form of payment used to purchase the product.
    If the item is not returned in its original condition, the buyer is responsible for any loss in value.
     
    Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3 business days of us receiving the item back.
    Contact us at info@kasihcoop.com for return and refund.
    Buyers from non-contiguous USA will have to pay for return shipping and we will refund the full price of item once received within 3 business days to the original method of payment.

     

    Questions about your order?

    Please contact us at info@kasihcoop.com for any question about your order.

    Reviews

    Let customers speak for us

    102 reviews
    95%
    (97)
    3%
    (3)
    1%
    (1)
    1%
    (1)
    0%
    (0)
    Fun, lightweight, and comfortable!
    Excellent quality and quick shipping
    Fashion and Function
    Love this mask!
    Beautiful!